What data?This privacy notice applies to all personal data that we collect and process in connection with our services and/or your visit to our website. By using our services, such as making a booking, requesting information and/or visiting our website, you agree to the processing of your personal data in accordance with this privacy notice.When you make a booking, we ask for your name, address, email address and telephone number (optional). In addition, when you book we may ask for your date of birth, gender and car registration number (for parking purposes). We may also collect your preferences on the website and process your IP address when we use certain cookies. Further information about the use of cookies is provided below. We also use your data to contact you and inform you about offers.

If you are under 16, you may only provide Hotel AM Fang with personal data if a parent or legal guardian who has read this privacy notice gives us permission to do so on your behalf.

For what purposes?

Hotel AM Fang needs personal data to provide its services. Your personal data will be used to confirm, amend or cancel your booking. We also use the data to communicate with you about your booking, compile statistics, send newsletters and for marketing purposes. This data processing is necessary to perform the contract and ensure the security of the website. If you do not wish to provide your data, the contract cannot be performed.Sharing personal data with third partiesWhen providing its services, Hotel AM Fang may share certain personal data with third parties where appropriate. These include IT partners who host and maintain our website, register and process (online) bookings, and send mailings; and other third parties who help carry out Hotel AM Fang’s activities, such as printing companies and email and postal service providers. Where these third parties process your data to provide the relevant services and carry out business activities, they do so as processors on behalf of Hotel AM Fang. Hotel AM Fang has taken the necessary technical and organizational measures to ensure that your data is processed solely for the purposes stated above.

Separate agreements are made with any (external) parties who have access to personal data to ensure its confidentiality and lawful handling. We will never sell, share or rent personal data to third parties for direct marketing purposes without permission. Personal data will only be shared with supervisory, tax or law enforcement authorities if Hotel AM Fang is legally required to do so. In such cases, Hotel AM Fang will take reasonable steps to ensure your data is protected as well as possible.

Retention periods

Hotel AM Fang does not store your personal data for longer than is necessary for the purposes for which it was collected and processed.

CookiesWe use cookies on our website, which are stored by your browser on your device, such as your computer, tablet or mobile phone.These cookies store information (such as your PC settings and preferences) to make your next visit to our website easier. This information does not include your name, address or other personal details. You can set your browser to block cookies when you visit our website. However, you may then be unable to use all the features of our website or access parts of it. Hotel AM Fang does not use special software or cookies to track the identity or behaviour of individual visitors.Hotel AM Fang uses Google Analytics to track the effectiveness of Adwords ads on Google search results pages and how visitors use the website. The information collected for this purpose, including the IP address, is transferred to Google. Google stores this data on servers located in the United States. For more information, you can read Google’s privacy policy and the specific privacy policy for Google Analytics. Hotel AM Fang has configured Google Analytics in accordance with the instructions of the data protection authority. As a result, the impact on our visitors’ privacy is minimal.Google uses this information to create website reports for Hotel AM Fang, to show how the website is used and to provide its advertisers with information about the effectiveness of their campaigns. Google may transfer this information to third parties if required by law or if third parties process the data on Google’s behalf, or if Google is legally required to provide the data. Hotel AM Fang has no control over this. Hotel AM Fang has not authorised Google to use the analytics data collected for other Google services.With your consent, we place “tracking cookies” on your computer. We use these cookies to track the pages you visit and create a profile of your online behaviour. This profile is not linked to your name, address, email address or similar details, but is used only to tailor ads to your profile so they are as relevant to you as possible.SecurityHotel AM Fang handles your personal data with the utmost care. We have taken various appropriate technical and organisational measures to protect your personal data against loss or unlawful use, proportionate to the associated costs and the nature of the personal data. For example, we secure our systems and applications in accordance with applicable information security standards.NewsletterYou can sign up for our newsletter on our website. If you no longer wish to receive it, you can unsubscribe by clicking the link at the bottom of the newsletter. We may use third-party services to send newsletters. Our newsletter subscriber list is not shared with third parties for commercial purposes.Links to third-party websitesThis privacy notice applies exclusively to Hotel AM Fang’s services. Please note that Hotel AM Fang is not responsible for the privacy policies of other websites that you may access via a link on our website, or of websites that link to our website. We recommend that you consult the privacy policies of those other websites.Access/Amendment/Deletion/ObjectionYou may request access to your personal data at any time. You may also ask us to correct, supplement, delete or restrict your personal data if it is inaccurate, incomplete or irrelevant, or if its processing otherwise violates a legal requirement. You have the right to object to the processing of your personal data. If you have consented to the processing of personal data, you have the right to withdraw your consent. You also have the right to data portability. If you have any complaints about how we handle your data, please let us know so we can address them. You also have the right to lodge a complaint with the data protection authority.If you have any questions and/or comments about the protection of your personal data, please email rezeption@hotelamfang.de.Hotel AM Fang’s privacy notice may be changed at any time without prior notice. We therefore recommend that you consult this privacy notice regularly. This privacy notice was last updated in January 2019.Contact detailsHotel AM FangHöhenweg 157334Bad Laasphe+49 2752 506 480rezeption@hotelamfang.deChamber of Commerce number: HRB-9937